Effective Date: [30-10-2023]

At Fortune Dent Trading, we strive to ensure a smooth and efficient delivery experience for all our customers. Please review the following details regarding our shipping practices and terms for orders placed through WhatsApp.

1. Order Processing

• Once an order is confirmed via WhatsApp, you will receive an acknowledgment message with the details of your purchase, estimated processing time, and any additional information needed for shipping.
• Order processing usually takes [specify timeframe, e.g., 1-2 business days] from the confirmation of payment, after which it will be prepared for dispatch.

2. Shipping Rates and Methods

• Shipping Rates: Shipping costs may vary based on the destination, order weight, and size. Shipping fees will be shared at the time of order confirmation via WhatsApp.
• Delivery Partners: We collaborate with reliable logistics partners to ensure safe and prompt delivery.
• Delivery Time: Estimated delivery times vary depending on the destination. Typical delivery times range from [specify delivery range, e.g., 3-7 business days within your region].

3. Order Tracking

• After your order has shipped, you will receive tracking information via WhatsApp to monitor the status and estimated delivery date.

4. Shipping Restrictions

• We currently ship only within [specify countries or regions, if applicable]. Certain areas may have limited delivery options; please inquire via WhatsApp if you’re unsure.

5. Damaged or Lost Items

• If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the item, including photos of the damaged product and packaging.
• For lost shipments, please reach out to us if your order has not arrived within the estimated delivery window.

6. Contact Information

For questions or concerns regarding shipping, please contact our support team via WhatsApp at [+973-13303399] or email us at [sales@fortunedent.com].